How to cPanel – Manage Account Preferences

Contents

    This article is only applicable to those who have an account with Packetra and it assumes that you are already logged into the cPanel. Don’t have a hosting account yet? Check out our Shared Hosting or WordPress Hosting. If you already have one feel free to login to your portal, click the cPanel hosting service and use one of the quick actions to log onto your cPanel to follow the guide below.

    Reason to Adjust cPanel Account Preferences

    First, lets review the screenshot below. In this article we can clearly see that cPanel is sending us every single day up to renewal that our SSL certificate is expiring soon. This can become quite the nuisance to the end user, you can control this with your Account Preferences in your cPanel and we’ll show you how.

    cPanel AutoSSL email notification which can be quite the nuisance to the end-user.

    Find cPanel Account Preferences

    Next, under the Preferences section, click the Account Preferences button, this will take us to our cPanel account preferences page where we can manage quite a few options including silencing the SSL notification.

    Under preferences section click the Account Preferences

    Adjust Your cPanel Account Preferences

    Next, we will scroll down and under Contact Preferences we will ensure that Disable AutoSSL event notification is selected This is not the only thing we can change, there are quite a few preferences you can change on the page but for this tutorial we’re going to shut off all autoSSL notification because as part of cPanel the AutoSSL will if everything is okay renew all by itself. We suggest you maintain the checkmark in SSL Certificate expiry as this is for non-AutoSSL events such as your own certificate which is not renewed automatically.

    Successfully Silenced the Notification

    Finally, if the action succeeds without issues, you will see the a green colored Success message in the top right corner.

    That is it, now you know how silence the AutoSSL Certificate messages as well as you can adjust other behavior in your cPanel through Packetra hosting.

    Frequently Asked Questions

    Will changing my preferences affect my hosting?
    No. Account preferences only control notifications and display settings in your cPanel. They do not affect your hosting performance, websites or email.

    Can I re-enable notifications later?
    Yes. Simply go back to Account Preferences and tick the checkboxes again. Changes take effect immediately.

    Are these preferences per account or per domain?

    These preferences apply to your entire cPanel account, not individual domains. All notification settings affect every domain hosted under the same account.

    Good to Know
    We recommend reviewing your cPanel account preferences shortly after setting up your hosting. Turning off unnecessary notifications early keeps your inbox clean. However, we suggest keeping the SSL Certificate Expiry notification enabled for any paid certificates you install manually, as those do not auto-renew like Let’s Encrypt. If you run into any issues, open a support ticket through the client portal and our team will assist you.

    Updated on February 19, 2026
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