{"id":446,"date":"2026-07-02T07:57:35","date_gmt":"2026-07-02T07:57:35","guid":{"rendered":"https:\/\/packetra.com\/knowledgebase\/?post_type=ht_kb&#038;p=446"},"modified":"2026-07-02T08:28:01","modified_gmt":"2026-07-02T08:28:01","slug":"how-to-directadmin-email-accounts","status":"publish","type":"ht_kb","link":"https:\/\/packetra.com\/knowledgebase\/kb\/how-to-directadmin-email-accounts\/","title":{"rendered":"How to DirectAdmin \u2013 Email Accounts"},"content":{"rendered":"\n<p class=\"has-primary-color has-text-color has-link-color has-small-font-size wp-elements-1 wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#9c9c9c\" class=\"has-inline-color\">You can manage your email accounts easily through the DirectAdmin portal. This guide walks you through how to create an email account in DirectAdmin for your Packetra hosting.<\/mark><\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">This article applies only to <strong>Packetra <\/strong>account holders. It assumes you already logged into DirectAdmin. Don&#8217;t have a hosting account yet? Check out our <a href=\"https:\/\/packetra.com\/hosting\/shared-hosting\"><strong>Shared Hosting<\/strong><\/a> or <a href=\"https:\/\/packetra.com\/hosting\/wordpress-hosting\"><strong>WordPress Hosting<\/strong><\/a>. Already have one? <a href=\"https:\/\/portal.packetra.com\/login\"><strong>Log in<\/strong><\/a> to your portal. Click the DirectAdmin hosting service, then click the &#8220;<strong>Log in to DirectAdmin<\/strong>&#8221; button on the content page to follow the guide below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading step-heading\">Find the E-Mail Accounts Section<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">First, open the E-Mail Manager dropdown in the Control Panel navigation. Select the <strong>E-mail Accounts <\/strong>button. This way, you can either add or remove an email account. Once you are on the page you simply click the <strong>+Create Account<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1410\" height=\"533\" src=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen1.png\" alt=\"\" class=\"wp-image-447\" style=\"width:920px;height:auto\" srcset=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen1.png 1410w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen1-300x113.png 300w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen1-1024x387.png 1024w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen1-768x290.png 768w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen1-60x23.png 60w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen1-100x38.png 100w\" sizes=\"auto, (max-width: 1410px) 100vw, 1410px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading step-heading\">Create Mail Account<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Next, on this page you fill in the details of the Username, Password, Email Quota and Daily Send Limit. Please note that you can nevert supersede the server default Send limit, but you can adjust it lower in case you want the account not to consume more than certain amount. Then simply click <strong>Create Account.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1410\" height=\"533\" src=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen2.png\" alt=\"\" class=\"wp-image-449\" srcset=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen2.png 1410w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen2-300x113.png 300w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen2-1024x387.png 1024w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen2-768x290.png 768w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen2-60x23.png 60w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen2-100x38.png 100w\" sizes=\"auto, (max-width: 1410px) 100vw, 1410px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading step-heading\">Account Created<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Finally, If everything was successful, you will be greeted with a dialog box that states the account was created and all the information you require to setup your POP\/IMAP information. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1410\" height=\"331\" src=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen3.png\" alt=\"Account created dialog box with all the information required to setup \" class=\"wp-image-450\" srcset=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen3.png 1410w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen3-300x70.png 300w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen3-1024x240.png 1024w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen3-768x180.png 768w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen3-60x14.png 60w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen3-100x23.png 100w\" sizes=\"auto, (max-width: 1410px) 100vw, 1410px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading step-heading\">Download Apple iOS, iPadOS, Mac Configuration<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Now that you have setup your email account you can either take the information shown above in the screenshot, and install it manually in your Thunderbird, Outlook or any other mail application or if you are on mobile such as iPhone you can simply download the configuration by clicking the 3 dots, and then Download it and open the configuration. It will setup automatically. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1410\" height=\"533\" src=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen4.png\" alt=\"Automated configuration file download for apple products such as ipads and mobiles.\" class=\"wp-image-451\" srcset=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen4.png 1410w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen4-300x113.png 300w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen4-1024x387.png 1024w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen4-768x290.png 768w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen4-60x23.png 60w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/07\/da_art8_screen4-100x38.png 100w\" sizes=\"auto, (max-width: 1410px) 100vw, 1410px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">That is it. Now you know how to create and delete email accounts in your hosting panel as needed.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Frequently Asked Questions<\/strong><br><br><strong>Can I raise my email send limit above the server default?<\/strong><br>No. The server default is the ceiling, so you can&#8217;t set an account higher than that. You can set it lower, though. Do this when you want to cap how much a specific account sends.<br><br><strong>How do I set up my email on Outlook or Thunderbird?<\/strong><br>Use the POP\/IMAP details from the account created dialog. Enter the server, port, username, and password into your mail app. Then your client connects and starts syncing your mail.<br><strong><br>Is there an easier way to set up email on my iPhone?<\/strong><br>Yes. On the account screen, click the three dots and download the configuration profile. Then open the file on your device. It sets up the account automatically, so you skip entering the settings by hand.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-success\"><strong>Good to Know<\/strong><br>You can adjust the email quota and daily send limit to suit each account. A quota keeps one mailbox from filling your whole allowance, so it&#8217;s worth setting for shared hosting. Keep in mind that if a mailbox hits its quota, it stops receiving new mail until you free up space or raise the limit. For accounts that only need to receive, set a low send limit to reduce abuse risk if the password ever leaks. Run into any issues? Open a support ticket through the <a href=\"https:\/\/portal.packetra.com\/submitticket.php\"><strong>client portal<\/strong><\/a> and our team will help you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can manage your email accounts easily through the DirectAdmin portal. This guide walks you through how to create an email account in DirectAdmin for your Packetra hosting. Find the E-Mail Accounts Section First, open the E-Mail Manager dropdown in the Control Panel navigation. Select the E-mail Accounts button. This&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[68],"ht-kb-tag":[69,64],"class_list":["post-446","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-directadmin-hosting","ht_kb_tag-directadmin","ht_kb_tag-hosting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>DirectAdmin Email \u2013 How to add Email Accounts | Packetra<\/title>\n<meta name=\"description\" content=\"Learn how to setup email accounts in you DirectAdmin hosting panel through your Packetra hosting account. 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