{"id":307,"date":"2026-02-16T05:37:08","date_gmt":"2026-02-16T05:37:08","guid":{"rendered":"https:\/\/packetra.com\/knowledgebase\/?post_type=ht_kb&#038;p=307"},"modified":"2026-02-16T07:50:52","modified_gmt":"2026-02-16T07:50:52","slug":"how-to-cpanel-create-ftp-account","status":"publish","type":"ht_kb","link":"https:\/\/packetra.com\/knowledgebase\/kb\/how-to-cpanel-create-ftp-account\/","title":{"rendered":"How to cPanel \u2013 Set Up FTP Accounts"},"content":{"rendered":"\n<p class=\"has-primary-color has-text-color has-link-color has-small-font-size wp-elements-1 wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#9c9c9c\" class=\"has-inline-color\">You can manage your FTP access easily through the cPanel portal. In this guide, we will walk you through how to create cPanel FTP Acccount access in your Packetra hosting account. This is not to be confused with cPanel user, this is an additional user access via FTP.<\/mark><\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">This article is only applicable to those who have an account with <strong>Packetra <\/strong>and it assumes that you are already logged into the cPanel. Don&#8217;t have a hosting account yet? Check out our <a href=\"https:\/\/packetra.com\/hosting\/shared-hosting\"><strong>Shared Hosting<\/strong><\/a> or <a href=\"https:\/\/packetra.com\/hosting\/wordpress-hosting\"><strong>WordPress Hosting<\/strong><\/a>. If you already have one feel free to <strong><a href=\"https:\/\/portal.packetra.com\/login\">login<\/a><\/strong> to your portal, click the cPanel hosting service and use one of the quick actions to log onto your cPanel to follow the guide below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading step-heading\">Find the cPanel FTP Section<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">First, under the <strong>Files <\/strong>section, click <strong>Database Wizard<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"390\" src=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen1-2-1024x390.png\" alt=\"Find FTP Accounts under the Files Section in the cPanel\" class=\"wp-image-310\" style=\"width:650px\" srcset=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen1-2-1024x390.png 1024w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen1-2-300x114.png 300w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen1-2-768x293.png 768w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen1-2-60x23.png 60w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen1-2-100x38.png 100w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen1-2.png 1100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading step-heading\">Create cPanel FTP Account<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Next, you fill in the required field shown below (<strong>Log In, Password, Directory, Quota<\/strong>), If you use the <strong>Password Generator<\/strong> remember to write down the password, you then can set the home directory, this is the directory to this FTP account&#8217;s home, when you login via applications such as FileZilla your root is this directory. Finally you can set a <strong>Quota<\/strong> if you wish to define a particular size for the FTP user. When you are ready you click the blue <strong>Create FTP Account<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen2-1024x819.png\" alt=\"FTP Account creation, filling in the details and click Create FTP Account\" class=\"wp-image-311\" style=\"width:650px\" srcset=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen2-1024x819.png 1024w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen2-300x240.png 300w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen2-768x614.png 768w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen2-60x48.png 60w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen2-100x80.png 100w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen2.png 1100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading step-heading\">Your FTP User is Ready<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Finally, you will see tha the account was created with a success message and a green checkmark. Further down on the page you will see under <strong>FTP Accounts<\/strong> the newly created account. You have several options there under Actions you can perform at any time, Change the password, Change the Quota, Delete the account and lastly, you can click Configure FTP Client to get the details you need to add to your FTP application such as FileZilla to connect.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1100\" height=\"373\" src=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen3.png\" alt=\"FTP Account created, action possibilities such as Change Password, Configure FTP Client or Delete the Account.\" class=\"wp-image-312\" style=\"width:650px\" srcset=\"https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen3.png 1100w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen3-300x102.png 300w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen3-1024x347.png 1024w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen3-768x260.png 768w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen3-60x20.png 60w, https:\/\/packetra.com\/knowledgebase\/wp-content\/uploads\/2026\/02\/art_7_cPanel_screen3-100x34.png 100w\" sizes=\"auto, (max-width: 1100px) 100vw, 1100px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">That is it, now you know how to setup your own FTP user in cPanel through your Packetra hosting account.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Frequently Asked Questions<\/strong><br><br><strong>Can I create multiple ftp user?<\/strong><br>Yes. The number of ftp users you can create depends on your hosting plan. You can check your limit in cPanel on the right panel called Statistics. Packetra however does not limit FTP Account creation so you will see the infinity symbol next to it.<br><br><strong>Is the FTP connection secure?<\/strong><br>By default, standard FTP is unencrypted. We recommend using SFTP or FTPS when connecting through your FTP client to keep your credentials and file transfers secure.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-success\"><strong>Good to Know<\/strong><br>Always store your FTP credentials somewhere safe as you will need them to connect through applications like FileZilla. Additionally, remember that cPanel prefixes the FTP username with your hosting account username, so the actual login will be longer than what you typed. For security, we recommend creating separate FTP users for each person or service that needs access rather than sharing one set of credentials. If you no longer need an FTP user, delete it promptly to reduce your attack surface. If you run into any issues, open a support ticket through the <a href=\"https:\/\/portal.packetra.com\/submitticket.php\"><strong>client portal<\/strong><\/a> and our team will assist you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can manage your FTP access easily through the cPanel portal. In this guide, we will walk you through how to create cPanel FTP Acccount access in your Packetra hosting account. This is not to be confused with cPanel user, this is an additional user access via FTP. Find the&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[67],"ht-kb-tag":[63,64],"class_list":["post-307","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cpanel-hosting","ht_kb_tag-cpanel","ht_kb_tag-hosting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>cPanel Create FTP Account \u2013 FTP Account | Packetra<\/title>\n<meta name=\"description\" content=\"Learn how to create a ftp account in cPanel on your Packetra hosting account. 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